SihatSuite add-on · Waiting Room TV

Waiting room TV display for diagnostic centres in Bangladesh

Give every patient a clear view of whose turn it is. Show the current serial, the next patient and the waiting queue on the TVs in your centre — connected to the appointments your staff already manage.

এখন কার সিরিয়াল, পরের জন কে — সবাই দেখুন টিভির পর্দায়।

See the actual board

A clear next turn, across the waiting room

See the three-doctor layout below, then try the interactive sample. The sample uses the actual TV board with fictional doctors and patients, so you can explore it without an account.

SihatSuite Waiting Room TV sample with four doctors, Bengali current serials, next patients and waiting lists

Fictional sample screen: four doctors share a waiting-room display, with a separate queue for each.

Open the interactive demo in a larger window ↗

From reception to the right waiting area

Patients can follow their turn

Large Bengali serials show who is with the doctor and who is next. Names beside the numbers help patients recognise their turn without repeatedly asking reception.

Each room gets its own board

Show one doctor outside a chamber, or multiple doctors in a shared waiting area. Choose the doctors per TV; larger lists rotate through pages automatically.

Staff update the queue once

Starting a consultation or marking a serial in consultation updates the TV on its next refresh, normally about five seconds later. There is no separate TV queue to maintain.

Designed for daily use

Control the screens from reception

A waiting-room screen should be easy to manage throughout the working day. SihatSuite gives staff visible screen status and control over which TV is connected.

See which screens are reporting in
The TV displays page shows online or offline status and when a paired screen was last seen.
Disconnect a screen remotely
Unpair or delete a screen from the management page. It returns to pairing when it next connects and checks its status.
Keep the last queue during a connection failure
An already-open board keeps its last data while retrying, with a reconnecting indicator after repeated failures. Live changes resume when the connection returns.
Display only the waiting-room information
Serials and patient names are shown publicly. The TV payload excludes patient phone numbers, ages and booking contact details.

Three steps to your waiting-room display

  1. 1

    Open the TV page

    With the add-on active, open your SihatSuite /tv address in the display’s browser. It shows a short pairing code.

  2. 2

    Pair it from reception

    Open Appointments → TV displays, add a named screen and enter the code shown on the TV.

  3. 3

    Choose the doctors

    Select the doctors for that waiting area and enable sound if wanted. Check the browser’s sound, startup and sleep settings.

Planning your hardware? Ask us to check the TV or Android box and its browser before buying. Browser compatibility, Bangla voice support and automatic startup vary by device.

Questions before you add a TV

How much does Waiting Room TV cost?

The add-on costs ৳500 per month for the whole centre, with any number of TVs. It requires an active Diagnostic Management subscription, billed separately. Contact us to activate it on your subscription.

Is the regular waiting-room queue still included?

Yes. The signed-in Waiting Room page remains included with Diagnostic Management. The paid add-on provides dedicated TV screens that stay paired without a staff login, with doctor selection per screen and optional sound.

What equipment do I need?

A display with a compatible web browser and internet access. An Android TV box connected to a TV is a setup option; smart TV browsers vary. Ask us to check your browser and device before buying equipment. TVs, boxes and internet service are separate from the software subscription.

Can each room show different doctors?

Yes. Choose which doctors each screen shows, or show every doctor with an open sitting today. Up to four sittings share the board; additional sittings rotate through pages.

What happens if the internet drops?

A board that is already open keeps its last loaded queue and shows a reconnecting indicator after repeated failed updates. It resumes updates when the connection returns. New calls cannot reach the TV without internet, and loading or restarting the page requires a connection.

Will it announce serials in Bangla?

The board displays Bengali serial numbers and can chime when a new serial is called. Spoken announcements require a Bangla voice installed on the device. Some browsers require a press of OK to enable sound; autoplay and sound after a restart depend on browser settings.

Does the TV need a staff account?

No staff login is left on the TV. A manager pairs it using a short code shown on the screen. Patient names and serials are visible to the waiting room; phone numbers, ages and booking contact details are not included in the TV board.

Does pairing survive a restart?

Pairing is stored in the browser and normally survives restarts as long as cookies are retained. Private browsing, cleared browser data or remote unpairing requires a new code. Automatically reopening the page after a power cut depends on your device and browser setup.

See how it fits your centre

Tell us how many waiting areas and visiting doctors you have. We can walk through the setup and subscription with you.