How much is SihatSuite Physiotherapy & Counselling and what does it include?+
Physiotherapy & Counselling: ৳2,500/month, one package for physiotherapy, counselling and psychotherapy. It includes a therapist calendar, appointments, session packages and balances, assessments, a physiotherapy prescription (treatments, course, home exercises and medicines when needed), signed session notes, printable home-exercise sheets, billing and referral commissions. Counselling cases add consent, intake, formulation, graded risk with follow-up and PHQ-9, GAD-7 and CORE-10 scores, and each case file opens only for its case team. A centre can use it on its own without Diagnostic Management. Optional add-ons and WhatsApp message usage are separate.
How much is SihatSuite Dental Chamber and what does it include?+
Dental Chamber: ৳1,500/month, with the doctor's prescription pad included. It includes a tooth chart (FDI, adult and milk teeth) built from signed exams, medical alerts, treatment plans priced from your own procedure list with consent recorded per plan, work done per sitting, billing when a procedure is finished, advances held as patient credit, payments, the day-end cash close, referral commission, doctor serials and check-up recall. A chamber already on Prescription can add Dental for ৳750/month. You do not need a lab.
How much is SihatSuite Eye Chamber and what does it include?+
Eye Chamber: ৳1,500/month, with the doctor's prescription pad included. It includes the refractionist's vision record per eye (vision, near vision, eye pressure, colour vision, refraction, the patient's own glasses and pupil distance), today's queue from refraction to the doctor, the eye examination with a diagnosis per eye, glasses prescriptions written from the measurements and printed as a slip, trends of eye pressure and vision, yearly check-up recall with a tighter interval for glaucoma and diabetic patients, payments, the day-end cash close, referral commission and doctor serials. A chamber already on Prescription can add Eye for ৳750/month. An eye care centre with an optical counter takes the Eye Care Centre package for ৳2,500/month, with the Optical Shop included. You do not need a lab.
How much is SihatSuite Optical Shop and what does it include?+
Optical Shop: ৳1,250/month, for an optical shop with no doctor. The refractionist measures vision and refraction, printed as a refraction by that refractionist, never as a doctor's prescription. It includes glasses orders from your own refraction or an outside prescription typed in, frames from stock or the customer's own, lens prices for single vision, bifocal and progressive with options and an automatic high-power surcharge, a printed job card, lens labs with the day sent, day back and the lab's charge, an advance at order time and the balance on delivery, a counter for sunglasses, solutions and cases with barcode scanning, frame and item stock with reorder levels, and a monthly report. An eye chamber can add the optical counter for ৳1,000/month. An eye care centre with a doctor takes the Eye Care Centre package for ৳2,500/month: Eye Chamber and the Optical Shop together.
How much is SihatSuite Doctor Consultancy and what does it include?+
Doctor Consultancy: ৳1,500/month, for chamber complexes with visiting doctors. It includes each doctor's sittings and fees, serials with live links and the waiting-room TV display, one consultation invoice per serial, doctor fee settlement with statements and payouts, leave and replacement handling with SMS notices, the prescription pad, patient history and accounting, with fifteen doctor logins. A Prescription subscription upgrades in place for +৳750 a month at today's prices.
How much is SihatSuite Clinic Management and what does it include?+
Clinic Management: ৳3,000/month, for outpatient clinics and day-care procedures. It includes everything in Doctor Consultancy — serials, the waiting-room TV, consultation billing and doctor fee settlement — plus nurse triage vitals, a priced services list, a procedure worklist whose completion moves consumables off the shelf once, a small operating theatre with room booking, consent, pre-op checklist, signed operation note and recovery observations, and clinic bills with procedure, surgeon fee, anaesthesia fee, theatre charge and consumables as separate lines. Add the lab (৳4,500/month), a pharmacy (৳4,000/month) or both (৳5,500/month). For admitted patients, Clinic Management + Indoor (৳5,000/month) adds wards, beds and cabins, deposits, the running bill and the discharge summary, doctor rounds paid to the doctor, the nursing handover, a medication chart, bed reservations, housekeeping and company-paid stays, with theatre, lab and pharmacy charged to the stay and collected on one final bill.
Which package fits a pharmacy with a doctor's chamber?+
Choose Prescription + Pharmacy at ৳1,750/month. Doctors write prescriptions with their own login and letterhead, and the counter dispenses against the prescription with batch stock and accounts connected. You do not need a lab. Doctor serials and waiting-room queues need a package with the chamber desk: Diagnostic Management, Dental Chamber, Eye Chamber, Doctor Consultancy or Clinic Management.
Which plans include doctor serials and queues?+
Serial booking, the waiting-room queue, day schedules and serial slips require a package with the chamber desk: Diagnostic Management, Dental Chamber, Eye Chamber, Doctor Consultancy or Clinic Management. Prescription alone and Prescription + Pharmacy include prescription writing and chamber details, but do not include serial management. The Patient Serial TV Display display comes with the chamber products and is a ৳500/month add-on on Diagnostic Management. Compare the module columns before choosing a plan.
Are WhatsApp messages included in the subscription price?+
WhatsApp delivery must be enabled for your subscription. With the SihatSuite sender, patient messages use credits; check your balance and current top-up price in WhatsApp settings. Any introductory credits are separate from recurring usage. With your own Meta sender, provider charges apply. The software subscription does not promise unlimited free messages.
How many doctors, staff, devices and branches are covered?+
The published packages describe included modules. They are not a promise of unlimited users or branches. Tell sales how many doctors, staff, counters, devices and locations you need, and confirm the scope in your quotation. Multiple chamber addresses on a doctor's prescription are different from operating multiple business branches.
Can I upgrade or add modules later?+
Yes. Contact support to change your package or add an eligible module to your existing subscription. Confirm the effective date, remaining-period charge and renewal total before activation. Keep using the same organisation account rather than registering a second one for an upgrade.
Can I import existing records and opening stock?+
Pharmacy opening stock can be imported with the product's spreadsheet template. Check medicine identity, batch, expiry, quantity and cost before importing. For historical patients, prescriptions or records from another system, ask support to review the source format first; automatic migration of every record is not included by default.
Can I export my data before cancelling?+
Available reports provide their own print or export options. Before cancelling, contact support to agree the records, file formats and delivery date you need. Confirm post-cancellation access and retention in writing; do not assume a full database export or indefinite access is included.
What works when the internet is unavailable?+
The main website needs a connection. After initial setup and sign-in, the Field Agent app can save supported visits locally for later sync. The Pharmacy POS app can queue supported sales from its downloaded stock; reconciliation is needed after reconnecting. Lab Bridge saves received analyser runs locally and uploads later. Devices still need power, and work not yet synced must remain on the device.
How is SihatSuite billed?+
You pay a simple monthly price per module — just multiply by the number of months you want. There are no long-term contracts.
Is there a setup or onboarding fee?+
No. Setup is free. Your tests and drugs are already pre-loaded, and our team helps you confirm your prices at no extra cost.
Can I change the prices of tests and drugs?+
Yes. Every price is fully configurable. The 1,000+ investigations and 30,000+ drugs ship with standard prices that you can adjust to match your center in one click.
Can I start with just one module?+
Yes. Take a single module on its own — Digital Prescription System at ৳750/month, Pharmacy Management System at ৳1,250/month, Optical Shop Management System at ৳1,250/month, Eye Chamber Management System at ৳1,500/month, Doctor Consultancy Management System at ৳1,500/month, Dental Chamber Management System at ৳1,500/month, Diagnostic Management System at ৳2,000/month, Physiotherapy & Counselling Management System at ৳2,500/month or Clinic Management System at ৳3,000/month — and add the others whenever you are ready. Or take them together on one login and one bill: Prescription + Pharmacy is ৳1,750/month, Eye Care Centre is ৳2,500/month, DMS + Prescription is ৳2,500/month, DMS + Pharmacy is ৳3,250/month, DMS + Prescription + Pharmacy is ৳3,500/month, Clinic + Pharmacy is ৳4,000/month, Clinic + Diagnostic is ৳4,500/month, Clinic Management + Indoor is ৳5,000/month, Clinic + Diagnostic + Pharmacy is ৳5,500/month. Pharmacy can also be attached to a subscription you are already running.
Can I run only a pharmacy, without a diagnostic centre?+
Yes. The Pharmacy module stands on its own at ৳1,250/month — a retail medicine shop with no lab gets the counter, batch and expiry tracking, supplier purchases, customer due and the cash book, and nothing it does not need. If you already run a diagnostic centre with us, pharmacy attaches to your existing subscription for the same price.
What are the Field Agents, Business Insights, Lab Machine Integration, Patient Serial TV Display, Corporate Health and Website add-ons?+
Add-ons appear on the same monthly bill. Confirm compatibility first: Lab Machine Integration and Business Insights need Diagnostic Management, and the Patient Serial TV Display is included in Doctor Consultancy, Clinic Management, Dental Chamber and Eye Chamber. On Diagnostic Management, Patient Serial TV Display (৳500/month for the whole centre, any number of TVs) puts the doctor-serial queue full screen on the TVs in your waiting area — now serving in big Bengali numerals, who is next, a screen per room and a chime when the serial changes — in a compatible TV or Android box browser with no staff login on the TV (ask us to check your device), with the patient's name beside each serial. Field Agents (৳1,000/month) gives your door-to-door marketing agents a mobile app: they register patients at the doorstep, every visit is GPS-verified on a map, referrals attribute automatically to invoices and commissions, and each agent works against a monthly collection target. The app needs no signal to do any of it — a day's work is saved on the phone and syncs itself when coverage returns, which matters outside the big towns. Business Insights & Reports (৳1,000/month) shows where the money actually comes from over any date range — revenue by test and category, a referrer scorecard net of commission, billed-versus-collected trends and discount concentration, all exportable to Excel. Lab Machine Integration (৳1,500/month, unlimited machines) connects your CBC and chemistry analysers so results land in the report for a technician to accept instead of being retyped — it works with ASTM, HL7 and plain-text machines and keeps running through power and internet cuts. Corporate Health Screening System (৳1,500/month) runs employer screening campaigns — roster upload, station queues, fitness certificates, and one statement billed to the employer. Website (৳200/month, plus ৳10,000 once for setup and ৳4,000 a year for hosting on a sihatsuite.com subdomain or ৳8,000 a year with your own domain) gives your centre a Bangla and English website whose test prices, doctor pages and home-collection booking come straight from SihatSuite; it works with any package.
Do I need to buy a server?+
No. SihatSuite is fully cloud-based and hosted on AWS. There's nothing to install and no hardware to buy — just log in from any device.
Is there a free trial?+
Yes. You can start with a free 15-day trial and see the software working with your own center before you pay. No credit card required.