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Serials, in order
Reception issues the next serial for that day's sitting in seconds — name, mobile, done. Numbers are never reused, so a cancelled serial leaves the gap it would leave on paper.
🇧🇩 Doctor Serial Management
Doctor serial management software for clinics and chambers in Bangladesh
A chamber runs on serials, not on clock appointments — the doctor arrives when he arrives, and সিরিয়াল ১৪ is still সিরিয়াল ১৪. SihatSuite gives out serials with an estimated time, shifts every estimate together when the doctor runs late, and prints the day's list for the assistant — for one doctor or for every visiting doctor your centre hosts. It is part of the Diagnostic Management module, so your serials, patients, billing and cash book are already the same system.
- Serial with an estimated time
- Printed day schedule for the assistant
- Waiting-room queue on any screen
- Every visiting doctor on one board
From the serial book to the day's last patient
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Times that stay honest
Each serial carries an estimated time worked out from the doctor's average consultation. Mark the doctor 40 minutes late once and every waiting patient's estimate moves together.
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The assistant's day sheet
One A4 page per sitting: every serial with name, age, mobile, new or follow-up, the fee and whether it is paid, a tick box for arrivals and a blank column to write in.
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Waiting-room queue
Show এখন চলছে — now serving — with the serial in Bengali numerals and who is next, on any screen or tablet in the waiting area. It refreshes itself. Add the Waiting Room TV add-on (৳500/month) and it runs full screen in a compatible TV or Android box browser with no staff login on the TV, a screen per room, and a chime when the number changes.
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Serial slip for the patient
Hand over a printed slip from the counter's thermal printer with the serial, doctor, chamber, date, estimated time and fee — in Bangla, so the patient reads it without help.
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Straight into the prescription
When the patient sits down, one click marks them in consultation and moves the waiting-room board. Add the Prescription module and the same click opens the prescription with the patient and doctor already filled in.
Inside SihatSuite
One system from serial to billing to cash book
Serials, patient records, billing and your income-expense accounting are the same platform — the visit does not have to be typed twice. Add the Prescription module and the doctor's pad joins the same visit.
Prescription workflow
কমপ্লেইন থেকে ফলো-আপ — পুরো ভিজিট এক স্ক্রিনে, এক মিনিটে।
Bangla–English letterhead
ছাপানো প্যাড কেনা বন্ধ করুন।
Cash book and accounting
মাস শেষে হিসাব মেলানোর রাত জাগা শেষ।
Why SihatSuite
Built to fit your center
Serial, not appointment
Built the way a Bangladeshi chamber actually runs its queue.
New & follow-up fees
Set both per sitting; return visits inside your window price themselves.
Bangla for the patient
Serial slips and the waiting-room board use Bengali numerals.
From ৳2,000/month
Included with Diagnostic Management, or ৳2,500 with prescriptions too.
Frequently asked questions
Why serial numbers instead of fixed appointment times?+
Because a fixed time is a promise a chamber cannot keep. If the doctor reaches the chamber an hour after the scheduled start, every booked slot is already wrong, while সিরিয়াল ১৪ is still সিরিয়াল ১৪. SihatSuite issues a serial and shows an estimated time alongside it, and when the sitting is marked as running late every estimate shifts together.
Can my assistant print the day's list?+
Yes — that is the sheet the software is built around. Each sitting prints an A4 page with the doctor's name, degrees and BMDC number, the chamber and timing, a summary of how many serials are new versus follow-up and how much of the fee is still due, then the serial list with a tick box for marking arrivals and an empty remarks column for the doctor to write in.
How are the doctor's fees handled?+
Set a new-patient fee and a follow-up fee for each sitting, along with a follow-up window in days. When a returning patient books inside that window the visit is priced as a follow-up automatically. Fees are collected at the chamber as usual and marked as paid on the serial, so the day sheet shows exactly what is outstanding.
Do I need internet in the chamber?+
Yes, SihatSuite is cloud software and the queue is shared between the counter, the doctor and the waiting-room screen. It runs on an ordinary broadband or mobile connection — no server to install at the chamber.
I sit at more than one chamber. Does that work?+
Yes. Each chamber has its own sittings — days, times, serial limit and fees — and a doctor sitting at the centre itself is equally valid, which is how diagnostic centres with visiting doctors use it. Each sitting's serials, day sheet and queue are separate.
I am a solo chamber doctor — can I buy just the serials?+
Not on its own today. Serial management is part of the Diagnostic Management module at ৳2,000/month, and the combined Diagnostic Management + Prescription package at ৳2,500/month adds the prescription pad to it. A serial system for the prescription-only plan at ৳750/month is planned but not released, so if you want serials now, one of those two plans is the way. Your chambers themselves — days, opening, report and closing times, printed on the prescription header — are included in the ৳750 plan already.
How much does serial management cost?+
Nothing extra on top of the module it comes with. It is included with the Diagnostic Management plan at ৳2,000/month, and with the combined Diagnostic Management + Prescription package at ৳2,500/month if you want the prescription pad as well. No setup fee, and a free trial before you pay.
Helpful guides
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Setup in minutes, support in Bangla and English. No credit card required.
Explore more: Waiting Room TV add-on and demo · Doctor's prescription software · Clinic management software · Pricing